Privacy Policy

Last updated: 13 August 2026

This Privacy Policy explains how Rise Education collects, uses, stores and protects personal data when you visit rise-ed.com, contact us or use our services.

Rise Education processes personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

1. Who is responsible for your data?

Rise Education is responsible for the processing of personal data collected through this website and in connection with its services.

For questions concerning your personal data or this Privacy Policy, you can contact us using the contact details provided on the Rise Education website.

2. Personal data we collect

Depending on how you interact with Rise Education, we may collect:

Identification and contact information

First and last name
Organisation or school name
Job title
Email address
Telephone number
Postal address, where relevant

Information you provide to us

We may collect information you voluntarily provide when:

Completing a contact form
Contacting us by email or telephone
Requesting information about our services
Becoming a client
Communicating with us during a project

Website and technical information

When you visit our website, we may collect certain technical information, depending on your cookie preferences, including:

IP address
Browser and device information
Pages visited
Date and time of visits
Referral source
General website navigation and interaction data

Contractual and billing information

If you become a client, we may process information required to manage our commercial relationship, including:

Contract and project information

Billing details
Invoices
Payment information
Correspondence relating to our services

3. Why we process your personal data

We may process personal data to:

Respond to enquiries and contact requests
Provide information about our services
Prepare proposals and quotations
Deliver SEO, GEO, digital visibility, strategy and consulting services
Manage client projects and communications
Manage contracts, invoicing and payments
Operate and secure our website
Understand website performance and improve our content and services
Send relevant marketing communications where permitted
Maintain appropriate business records
Comply with legal, accounting and regulatory obligations

4. Legal basis for processing

Under the GDPR, we rely on different legal bases depending on the purpose of the processing.

- Contractual necessity: when processing is required to provide services you have requested or to take steps before entering into a contract.

- Legitimate interests: when processing is reasonably necessary to operate and develop our business, communicate with clients and prospects, improve our services or protect our website, provided these interests do not override your rights and freedoms.

- Consent: where you have specifically agreed to certain processing, such as non-essential cookies or particular marketing communications.

- Legal obligation: where we need to process or retain information to comply with applicable laws, accounting requirements or other legal obligations.

5. Contact forms and enquiries

When you contact Rise Education through our website, we collect the information necessary to respond to your enquiry.

This will typically include your name, organisation, email address and any information you choose to include in your message.

We use this information to respond to your request and, where appropriate, discuss or prepare services for your organisation.

6. Analytics and cookies

Our website may use cookies and analytics technologies to understand how visitors use the site and to improve its performance.

Where required, non-essential cookies and analytics technologies are only activated after you have provided your consent.

More information is available in our Cookie Policy.

7. Service providers and data recipients

We may share personal data with trusted service providers where necessary to operate our business and provide our services.

These may include:

Website hosting and technology providers
Analytics providers
Email and communication platforms
Cloud storage and productivity tools
Accounting and payment providers
Professional advisers
Contractors or specialist service providers involved in delivering client work

These providers only receive information necessary for the services they perform and are expected to process personal data in accordance with applicable data protection requirements.

We do not sell personal data.

8. Processing data on behalf of clients

As part of our consulting and digital marketing services, Rise Education may occasionally process personal data on behalf of a client.

In these circumstances, the client generally acts as the data controller and Rise Education acts as a data processor within the meaning of the GDPR.

The respective responsibilities of Rise Education and the client may be defined through contractual arrangements or a data processing agreement where appropriate.

9. International data transfers

Some technology providers we use may process or store data outside the European Economic Area.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

These safeguards may include European Commission adequacy decisions, Standard Contractual Clauses or other recognised transfer mechanisms.

10. How long we keep personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal obligations.

Typical retention periods may include:

Prospect and enquiry data: up to 3 years following the last meaningful contact
Client data: for the duration of the commercial relationship and, where necessary, afterwards to meet contractual or legal requirements
Invoices and accounting records: for the period required under applicable French law
Analytics and cookie data: according to the retention periods associated with the relevant tools and your consent preferences
Data may be retained for longer where necessary to establish, exercise or defend legal claims.

11. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal data is limited to people and service providers who require it for legitimate business purposes.

12. Your rights

Under the GDPR, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data in certain circumstances
Request restriction of processing
Object to certain processing based on legitimate interests
Withdraw consent at any time where processing is based on consent
Request portability of certain personal data
Lodge a complaint with a data protection authority

These rights may be subject to certain legal conditions and exceptions.

To exercise your rights, contact Rise Education using the contact details provided on our website.

13. Complaints

If you believe your personal data has not been handled appropriately, you may contact us so that we can investigate your concerns.

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority.

14. Links to other websites

Our website may contain links to third-party websites.

Rise Education is not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, technology providers or legal obligations.

The latest revision date will be displayed at the top of this page.

16. Contact

For questions about this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:

Rise Education
Website: rise-ed.com